Please shop with confidence as we offer a 20 day no-hassle return policy from the time of purchase.
Damaged Artwork
Off-World View takes great care to ensure that products arrive in pristine condition, but if artwork becomes damaged in postal transit we will issue a replacement piece if a photograph of the damaged artwork is sent to offworldview@gmail.com.
Incorrect Order
If you receive an incorrect order (different from the order submitted), please contact Off-World View and keep the piece that has been issued to you. Your order will be resent at no additional expense.
General Return
Please note that colours appear slightly differently across various device displays, so artwork colour is not guaranteed to match 100% its appearance on your screen. If you are dissatisfied with the appearance of the print, please return it within 20 days of the time of purchase. Items being returned must be in their original packaging and must include the shipping receipt noting the cost for your shipment.
Upon receipt of the item we will issue a refund minus return postage costs within 7 days, via the same method of payment.
As the goods are your responsibility until they reach us, we advise that you check that the item is properly addressed and adequately packaged. We also recommend that you obtain proof of postage when returning goods as we cannot be held responsible for goods lost in transit.